How to Fix CNH DPA5 Incompatibility with EST Software
If the DPA 5 firmware is updated via the internet, it may be flashed to a version that is incompatible with the EST software, preventing communication. Here's how to restore the CNH DPA5 firmware after an internet update.
Important Notes:
- Avoid Internet Downloads: Do not download DPA5 firmware or utilities from the internet.
- No Third-Party Programs
o not allow third-party programs to download DPA5 firmware.
- Control Remote Access: Do not let technical support personnel with remote control access to your computer download DPA5 utilities.
- Seek Official Support: Only CNH Industrial technical support personnel should provide advice regarding the EST software and the DPA5 application.
Step-by-Step Solution:
1. Download the Firmware Update Tool:
- Obtain the tool for firmware updates from the official CNH Industrial source.
2. Install CNH EST Software Firmware Only:
- Only initiate firmware updates using the CNH EST software.
3. Identify the Problematic Firmware:
- If your DPA5 was updated with an incompatible firmware (e.g., version 65.201), you may see repeated firmware update requests with messages such as:
- "Firmware not updated..."
- "The firmware on the DPA5 is newer than the firmware being flashed..."
4. Abort the Update:
- If you attempt an update and see the message indicating a newer firmware, the update will abort.
5. Follow the Update Prompts:
- If you close the message, EST will continue to prompt for the DPA5 firmware update. Closing this message will cause EST to close, and you cannot bypass the firmware update, rendering EST unusable.
Resolving the Issue:
1. Use the Rollback Utility:
- If the dealer accidentally installed firmware version 65.201, use the utility to roll back the DPA5 firmware to version 65.200.04. This utility is available under the "Other Updates" tab in the EST Update Tool or on the ASIST EST Support page.
2. Run the Utility:
- After running the utility, EST will correctly program firmware version 65.200.04 into the DPA5 the next time you run EST.
3. Prevent Future Prompts:
- The utility configures the DG Tech Download Utility to stop prompting for updates.
By following these steps, you can ensure that your CNH DPA5 remains compatible with the EST software and continues to function correctly.
If the DPA 5 firmware is updated via the internet, it may be flashed to a version that is incompatible with the EST software, preventing communication. Here's how to restore the CNH DPA5 firmware after an internet update.
Important Notes:
- Avoid Internet Downloads: Do not download DPA5 firmware or utilities from the internet.
- No Third-Party Programs
o not allow third-party programs to download DPA5 firmware.- Control Remote Access: Do not let technical support personnel with remote control access to your computer download DPA5 utilities.
- Seek Official Support: Only CNH Industrial technical support personnel should provide advice regarding the EST software and the DPA5 application.
Step-by-Step Solution:
1. Download the Firmware Update Tool:
- Obtain the tool for firmware updates from the official CNH Industrial source.
2. Install CNH EST Software Firmware Only:
- Only initiate firmware updates using the CNH EST software.
3. Identify the Problematic Firmware:
- If your DPA5 was updated with an incompatible firmware (e.g., version 65.201), you may see repeated firmware update requests with messages such as:
- "Firmware not updated..."
- "The firmware on the DPA5 is newer than the firmware being flashed..."
4. Abort the Update:
- If you attempt an update and see the message indicating a newer firmware, the update will abort.
5. Follow the Update Prompts:
- If you close the message, EST will continue to prompt for the DPA5 firmware update. Closing this message will cause EST to close, and you cannot bypass the firmware update, rendering EST unusable.
Resolving the Issue:
1. Use the Rollback Utility:
- If the dealer accidentally installed firmware version 65.201, use the utility to roll back the DPA5 firmware to version 65.200.04. This utility is available under the "Other Updates" tab in the EST Update Tool or on the ASIST EST Support page.
2. Run the Utility:
- After running the utility, EST will correctly program firmware version 65.200.04 into the DPA5 the next time you run EST.
3. Prevent Future Prompts:
- The utility configures the DG Tech Download Utility to stop prompting for updates.
By following these steps, you can ensure that your CNH DPA5 remains compatible with the EST software and continues to function correctly.